Over my career I have gotten many texts and emails like this.
I got one the other day to a referral I got that I responded to in 1 minute, called 3 minutes later, and updated the referral source 12 minutes after that. To me it’s just how I do things. To most others it’s lightening speed and shows a great level of care and service.
I think there is a certain arrogance with people who respond slow in a service industry. It’s not a game breaker but I don’t choose to do business with people who don’t prioritize good communication and sharing thoughts quickly like I do. To me it’s like taking the back up instead of the starter.
Can someone be really good and respond slow? I suppose. But doesn’t everyone want to work with people who are quick to respond? It shows a certain amount of energy, care, and prioritization of their business.
In my experience people who respond slower are typically disorganized, not prioritized properly in their day, and often times not as energetic.
Responding quickly costs you nothing and shows you care. No reason not to really. Unless being successful isn’t your priority.
Is this going to make or break you? No but I would put it as 1 of those 15 little things that can make a difference.